Support

Missing Contacts Most apps that display your Contacts rely on the Contacts list in your phone - when you add an app to Matrix Clone as a clone it's separated into its own copy of Android, and can n...

1. To add a cloned app, tap the '+' button and choose it from the list to add it to Matrix Clone. If you're not able to find the app you're looking for in this list, make sure that app, Matrix Clo...

To Delete a cloned app Long-press the app icon inside Matrix Clone and select 'Delete App', indicated by the trash icon. This will remove the clone and the app icon. If you've added any home screen...

From time to time our support team may ask you to turn on logging for Matrix Clone as a means to help troubleshoot an issue you have encountered. This will help gather the necessary data for our te...

A feature is available that lets our users earn Free VIP! You can earn Free VIP time by watching up to 6 ads a day! Watch 3 Ads - Earn 24 hours of Free VIP Watch 6 Ads - Earn 72 hours of Free VIP ...

You can create a Shortcut by long-pressing the cloned app icon and selecting 'Home Screen'.   You'll be asked to choose a custom icon and name for your shortcut, but this is optional.   Once you ta...

The Secret Zone and App Lock features allow you to lock your cloned apps with a pin, or hide them in a secure part of your device's memory, but these features require an active VIP Membership. If ...

The Secret Zone and App Lock features allow you to lock your cloned apps with a pin, or hide them in a secure part of your device's memory, but these features require an active VIP Membership. What...

Some apps are not compatible with Matrix Clone. When we become aware, we will try to expand and increase support for the apps our users request most frequently! If you're unsure whether an app is s...

When a cloned app is running in the background and you don't use it for a while, your device may reclaim it to save battery and improve the performance of other apps. There are a few ways you can t...