Support
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Recent activity by Support-
How to Earn Free VIP
A feature is available that lets our users earn Free VIP! You can earn Free VIP time by watching up to 6 ads a day! Watch 3 Ads - Earn 24 hours of Free VIP Watch 6 Ads - Earn 72 hours of Free VIP ...
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How to create Desktop / Home Screen Shortcuts
You can create a Shortcut by long-pressing the cloned app icon and selecting 'Home Screen'. You'll be asked to choose a custom icon and name for your shortcut, but this is optional. Once you ta...
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How to use Secret Zone
The Secret Zone and App Lock features allow you to lock your cloned apps with a pin, or hide them in a secure part of your device's memory, but these features require an active VIP Membership. If ...
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How to use App Lock
The Secret Zone and App Lock features allow you to lock your cloned apps with a pin, or hide them in a secure part of your device's memory, but these features require an active VIP Membership. What...
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Unsupported Apps
Some apps are not compatible with Matrix Clone. When we become aware, we will try to expand and increase support for the apps our users request most frequently! If you're unsure whether an app is s...
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Why does my cloned app close when I minimize it?
When a cloned app is running in the background and you don't use it for a while, your device may reclaim it to save battery and improve the performance of other apps. There are a few ways you can t...
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Why was my account banned?
We work hard to ensure Matrix Clone supports every possible app, but each app's developer sets their own policies regarding the use of more than one account per device. Using Matrix Clone to clone ...
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How do I manage, change, or cancel my VIP?
All transactions for our app are processed by Google Play. To protect your privacy, personal information, including your payment details, is never seen or saved by us. Below is some information abo...
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Why don't my cloned apps show notifications?
There are two possibilities for why you are not receiving message notifications. Notification Permissions The Matrix Clone app doesn’t have the necessary message notification permissions. When thes...
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Why does Matrix Clone require so many permissions?
In order to create clones of your favorite apps and allow you to have many accounts, the Matrix Clone app runs copies of your cloned app in separate instances of Android. Each of these separate And...